The Digistorm and Edumate engineering teams have now resolved this issue.
Posted Nov 29, 2024 - 11:04 AEST
Monitoring
A resolution has been identified and tested with a select group of schools.
Edumate will be rolling out a hotfix tonight to all remaining schools.
Digistorm will continue to monitor the performance of our systems as this update rolls out.
Posted Nov 28, 2024 - 10:46 AEST
Identified
The Digistorm and Edumate engineering teams have identified the issue and a resolution is being worked on as a priority.
Posted Nov 27, 2024 - 15:04 AEST
Investigating
The Digistorm and Edumate engineering teams are working closely on this issue. We believe a root cause has been isolated and a resolution is being worked on as a priority.