Resolved -
This incident has been resolved.
Jun 18, 14:19 AEST
Monitoring -
A fix has been implemented and we are currently monitoring to confirm no further issues.
Jun 17, 17:04 AEST
Investigating -
We're currently experiencing an issue where all website emails are failing to send. Our team is actively investigating and will provide an update shortly.
Jun 17, 11:30 AEST
Completed -
The scheduled maintenance has been completed.
Jun 10, 03:30 AEST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 03:00 AEST
Scheduled -
Scheduled Maintenance Notification:
Please be advised that a scheduled maintenance activity will be conducted on the database systems as part of our regular maintenance procedures.
Times per region:
APAC Wednesday, 10 of June 2026, Starts at 03:00 am AEST EMEA Wednesday, 10 of June 2026, Starts at 01:00 am CET NAM Wednesday, 10 of June 2026, Starts at 01:00 am EDT
Estimated Duration: Approximately 30 minutes
Service Impact: The Mobile App will be unavailable to users for the duration of the maintenance window.
We appreciate your understanding and cooperation as we carry out this work to ensure continued system performance and reliability.
Jun 4, 07:08 AEST